Privacy Policy | Agent3Opt

1. Who we are

Agent3Opt ("we", "our", "us") operates this website and the Agent3Opt platform and is responsible for your personal data. If you have questions about this policy or your rights, contact us at support@agent3opt.com.

Agent3Opt
Agent3Opt | support@agent3opt.com

2. What information we collect

When you create an account, use our Services, join a waitlist or community, or contact us, we may collect:

• Your name and email address
• Your company or organisation name (if provided)
• Account and profile information (e.g. connected domains, notebook data)
• Payment and billing information (processed by our payment provider)
• Usage data (e.g. how you use the platform, audit runs, visibility checks)
• Information you voluntarily share (e.g. support requests, contact forms)

3. How we use your information

We process your personal data to:

• Provide, maintain, and improve our Services
• Send updates about the Agent3Opt product, events, and early access
• Process billing and manage your subscription
• Respond to support requests and communicate with you
• Share relevant marketing tips, resources, and offers (where you have consented)
• Improve our products and services through analytics and feedback
• Comply with legal obligations

4. Legal basis under GDPR

We only process your data when we have a lawful basis:

• Consent: You have agreed to receive marketing or specific communications (e.g. via a consent box or form).
• Contract: Processing is necessary to perform our contract with you (e.g. providing the Services, billing).
• Legitimate interest: To send service-related updates, improve our platform, and ensure security, where such interests are not overridden by your rights.

5. How long we keep your data

We keep your information for as long as your account is active or as needed to provide the Services and comply with legal obligations. You may request deletion of your data; we will retain only what is necessary for legal or legitimate purposes. Marketing data is kept until you unsubscribe or request deletion.

6. Who we share your data with

We do not sell your personal data.

We may share it with trusted third parties that help us deliver our services, including:

• Infrastructure and hosting providers (e.g. for our app and database)
• Payment processors (e.g. for subscription billing)
• Email and notification service providers
• Analytics tools (to understand and improve our services)

Such providers are bound by contractual obligations to protect your data. We may also disclose data where required by law or to protect our rights and safety.

7. Your rights under GDPR

You have the right to:

• Access, correct, or delete your data
• Withdraw consent at any time
• Object to processing of your data
• Data portability, where applicable
• Lodge a complaint with your local data protection authority

To exercise your rights, email us at support@agent3opt.com.

8. Unsubscribing

You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in the email or replying with "unsubscribe". You may still receive essential service-related communications (e.g. account, billing, security).

9. Cookies

We use cookies and similar technologies as described in our Cookie Policy. By using our website and Services, you consent to our use of cookies in accordance with that policy.